Important Update for U.S. Patients Read More →

Important Update for U.S. Patients: Upcoming U.S. Customs Changes May Affect International Prescription Shipments

Last Updated: September 2026

New U.S. customs requirements are scheduled to take effect on October 22, 2026, and may significantly change how prescription medications shipped from outside the United States are processed.

Based on information currently available to our industry, these changes could prevent many prescription medications from licensed Canadian and international pharmacies from being shipped to U.S. patients under the process that has operated for decades.

Current Operational Status: meds90 is currently operating normally, and orders continue to be processed and dispatched without interruption. However, due to the magnitude of the upcoming changes, we strongly urge patients with eligible refills to plan ahead.

What Is Changing on October 22?

The U.S. government is enacting new customs and entry standards for international mail shipments beginning October 22, 2026. Because prescription medications are strictly regulated, these requirements may significantly disrupt standard processing and border entry.

Our industry is actively working with customs, regulatory, shipping, and legal specialists to evaluate these requirements and explore workable, compliant solutions.

What Does This Mean for meds90 Patients?

  • Immediate Orders: You can continue placing orders through meds90 as usual today.
  • Post–October 22 Continuity: The primary concern is how shipments will clear customs as October 22 approaches and thereafter. Current shipping pathways may no longer be viable once these rules take effect.
  • Our Commitment: We are actively collaborating with partner organizations to develop compliant fulfillment alternatives, though we cannot guarantee an industry solution will be finalized before October 22.

Why You Should Not Wait Until October 22 to Order

October 22 is the enforcement date, not an ordering deadline. International prescription fulfillment involves several essential steps that require sufficient lead time:

  • Reviewing and verifying your prescription
  • Processing and dispensing your medication
  • Preparing international packaging
  • Cross-border transit and U.S. Customs clearance
  • Final postal delivery to your home

If your medication is currently eligible for refill - or will become eligible soon - please place your request as early as possible to prevent treatment gaps.

Recommended Action Plan

  • Audit your current supply: Calculate when your current medication will run out.
  • Check refill eligibility: Contact our team to confirm if your next refill is available to order.
  • Confirm active prescriptions: Make sure your prescription on file is current, as expired documents cause processing delays.
  • Order early: Submit eligible refill requests well ahead of mid-October.
  • Monitor company announcements: Check your inbox and this page for verified developments.
  • Adhere to dispensing limits: Only request quantities permitted by your valid prescription; standard limits still apply.

Frequently Asked Questions

Orders placed today are being processed and shipped normally. As October 22 draws closer, we may implement earlier ordering cut-off dates to ensure packages do not get caught in transit. Any timeline adjustments will be announced in advance.

No. We can only dispense quantities authorized by your active prescription and regulatory guidelines. Our Patient Care Team can confirm the exact amount available on your profile.

Orders are moving across the border normally right now. We cannot predict individual actions by border authorities, but our primary concern remains the regulatory transition scheduled for October 22.

Advocate for Affordable Medication Access

These federal changes directly threaten Americans who depend on licensed international pharmacies for affordable daily medications.

The Campaign for Personal Prescription Importation (CPPI) is actively organizing to protect personal importation rights. To learn how to contact your representatives and make your voice heard, visit their platform:


Need Assistance?

Our Patient Care Team is available to check your prescription status, calculate refill dates, and help you plan ahead. Please reach out directly through your account dashboard or phone support.